Below are answers to common questions related to the theme license, activation, and support for your purchased theme.

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Where to Get a Purchase Code?

To find your purchase code from Envato Market (ThemeForest):

1. Log in to your Envato Market account.
2. Hover over your username at the top of the screen.
3. Click “Downloads” from the drop-down menu.
4. Click “Download” next to the theme you purchased.
5. Select “License Certificate & Purchase Code” (available as PDF or Text file).

📌 Example: The purchase code will be included in the PDF license certificate.

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How to Activate the Theme?

Once you have installed the theme, follow these steps to activate it:

1. Go to Dashboard → Levix Theme → Activation.
2. Enter your purchase code.
3. Click Activate to complete the process.

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How to Move a License to a New Domain?

If you need to transfer your theme license to a new domain:

Deactivate the license from your current domain through:

• WordPress Dashboard → Levix Theme → Activation and click Deactivate button.
• Once deactivated, activate the license on the new domain using the same purchase code.

📌 Note: You cannot use the same license on multiple websites unless you purchase additional licenses.

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Can I Use One License Key for Multiple Websites?

No, one regular license can be used for one website only.

• If you have multiple websites, you must purchase a separate license for each website.
• If you need to use the theme for multiple projects, consider purchasing a multi-use or extended license (if available).

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Got the Theme from a Developer but No Purchase Code?

If a developer provided you with the theme but you don’t have a purchase code:

❌ You cannot activate the theme without a valid license.
✅ Request the activation key from the developer.
✅ If the developer does not provide a key, you need to purchase a license from ThemeForest to receive updates and support.

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How to Extend or Renew the Support Period?

To extend or renew your theme support on Envato Market (ThemeForest):

1. Log in to your ThemeForest account.
2. Hover over your username and click “Downloads”.
3. Find your purchased theme in the list.
4. Click “Renew Support Now” or “Extend Now” next to the theme.
5. Complete the payment to extend the support period.

💰 Support Cost: The price of support renewal depends on the original theme price and is calculated as a percentage of the item’s cost. You can find more details on the ThemeForest Support Policy page.

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Does the Ability to Download the Theme Disappear When Support Ends?

No. Once you purchase a theme, it is yours forever.

✅ You can download the theme anytime, even after your support period expires.
❌ However, support & updates are only available during the active support period.

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Do I Need to Pay for the Theme Every Year?

No, the ABC Theme license is a one-time purchase.

✅ You only pay once for the theme, and it is yours for a lifetime.
✅ The only recurring cost is for optional support renewal, if needed.

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Final Notes

• Keep your purchase code safe for future activations and support.
• Renew support when needed to continue receiving updates and technical assistance.
• Transfer the license properly if moving to a new domain.